Integrations Success Manager (LatAm)
You are the Integrations Success Manager machine that we are looking for to grow the world of maintenance? đź’Ş
Infraspeak -Â Dawn of a New Era!
Our vision for intelligence, together with an ever-ending search for personalization, makes Infraspeak a unique Intelligent Maintenance Management Platform (IMMP) that helps thousands of teams every day.Â
We make our customers' life much easier. They can do more with their current resources; they deliver what's expected from them. They reach their goals. Why? Because our platform truly reflects our motto:Â Be a Source of Good Life!
The time of software being just a repository of information is clearly over. That's why Infraspeak is not just a system of records. It's a system of intelligence that collects data and transforms it into real actions by using state-of-the-art technology and making it accessible to teams of all sizes.Â
Our intelligent platform works for our customers to overcome today's challenges and future-proof their operation. Yes, the future: no matter how it looks!
We were proudly born in Porto, Portugal, to the world. We are a fast-growing company that partners with customers from Asia to Europe to Africa to the Americas and builds with some of the world's most relevant investors.
We say that we have limited resources –– we all do, right? –– but unlimited ambitions. Come help us grow and chase bigger wins!
- We believe in meritocracy, holacracy and ownership.
- We believe that only great teams can build great products –– and customers are part of our team.
- We believe happiness is in the path, not at the end of it.
- For us, simplicity is the ultimate sophistication –– thanks, Leo da Vinci!
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As an Integrations Success Manager you will be a liaison between technical and customer-facing teams, helping our Clients, Prospects and internal teams, with different integration projects, providing technical support to our API and consultancy on best practices when integrating Infraspeak with other platforms and systems.
This candidate is not expected to code or do overly technical work but will need to manage complex integration projects and be able to communicate advanced engineering concepts to non-technical clients.
Who are we looking for?
- Technical course in Information Systems Management, Electrical or Mechanical Engineering (or similar)
- Nice to have: Certification or training in ERPs or Power BI.Â
- Confidence and experience in working with API protocols and schemas, such as SOAP and REST.
- Experience in customer support and/or Tier-1 technical support.Â
- Experience with project management and technical requirements' analysis, business process and data mapping
- Good communication skills, propensity or interest in contacting/supporting direct clients
- Good management skills (whether the project, internally, or customer)
- Good level of English.Â
- Good level of Spanish is appreciated.
What do we offer?
- Flexible working hours and remote-friendly culture
- Competitive salary and perks
- A co-working space in the center of FlorianĂłpolis
- A startup environment, where you will see the company (and yourself) grow beyond a dozen people to a worldwide reference in the field (some people call it ambition, we call it focus)
- A balanced work environment where you will have autonomy, responsibility, ownership, and freedom to make mistakes and to learn from them
- Regular events to promote knowledge sharing and team engagement.
- Department
- Enterprise Solutions
- Role
- Integrations Success Manager
- Locations
- FlorianĂłpolis
- Remote status
- Hybrid Remote
Colleagues
FlorianĂłpolis
The perks of being an Infraspeaker:
-
Flexible working hours
As long as everyone completes their tasks and meets their deadlines, there’s no need for rigid schedules. Enjoying life is part of the process! -
Work from… anywhere
Feel free to work from home, your favourite coffee shop, or even the middle of the street while cars honk at you. The possibilities are endless! -
Monthly perks budget
Every Infraspeaker has a budget they can spend on new work gadgets, personal development or just to improve their quality of life. Choose wisely! -
Free snacks
Fresh fruit, cookies, cake, juice, beer… you name it. Nobody likes to work on an empty stomach and you’ll never have to do that here.
About Infraspeak
Brought to you by Facility Management Geeks in the Source of a good life.
Integrations Success Manager (LatAm)
You are the Integrations Success Manager machine that we are looking for to grow the world of maintenance? đź’Ş
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